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Terms of use and privacy

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Last updated: May 14, 2025

1.- Owner and Controller

The owner of this website and the data controller is Ferpa-Punt S.L. (hereinafter the “Service”), with registered address at Polígono Sui Caseta Blanca, 12194 Vall d\\\'Alba, Castellón, N.I.F number B12498978.

TU EMPRESA está inscrita en el Registro Mercantil de CIUDAD, Tomo NÚMERO DE TOMO, folio NÚMERO DE FOLIO, sección SECCIÓN, inscripción NÚMERO DE INSCRIPCIÓN y con hoja NÚMERO DE HOJA.

Email: gerencia@ferpapunt.com

Using the website confers user status, and by doing so, you accept the terms and conditions outlined below.

2.- External Links

The website may contain links to other websites.

However, we do not exercise any control over those sites or their content, which are subject to their own terms and conditions. We do not assume any association or responsibility for them, nor do we guarantee their technical availability, quality, reliability, accuracy, or truthfulness.

3.- Intellectual and Industrial Property

The Service is the owner or licensee of all intellectual and industrial property rights of its website, as well as of the elements contained therein.

Therefore, reproduction, distribution, public communication, and transformation of all or part of the contents of this website for commercial purposes, on any medium and by any technical means, is expressly prohibited without the authorization of the Service.

4.- Data Protection

4.1.- Information Collected

The personal and non-personal information collected will vary depending on your use of the website and its features.

The personal and non-personal information will reach us in two ways: 1) information collected automatically 2) information you provide voluntarily.

4.1.1.- Automatically Collected Data

This information will consist of:

  • Data collected through cookies or similar mechanisms stored on your device, always with your consent. See our Cookies Policy for more information.
  • The IP from which the connection is made, the type of device used and its characteristics, the version of the operating system, the type of browser, language, date, country, time of the request, referring URL or mobile network used, among others.
  • Website usage data and possible errors detected during its use, such as pages not found or incorrect displays.

4.1.2.- Voluntarily Provided Data

This information will consist of:

  • Information contained in messages sent through the website’s contact channels. For example, your email, alias or name, subject, or message.
  • Personal or non-personal information required to leave a comment on blog posts, such as comment content, name, email, and website.
  • Data provided to register as a user. For example, your email, alias or name, subject, or message.
  • Personal information required to subscribe to the newsletter, such as your email address.

(Remove or include the processing activities that are necessary)

4.2.- Rights

Please note that completing the forms is voluntary. However, if you do not complete the required fields (marked with an asterisk), the use of some site functions will not be possible or will be limited.

The personal data you provide will be included and processed in the files owned by the Service, in order to handle your requests.

You may exercise at any time your rights of access, rectification, erasure, restriction of processing, objection, and portability of your personal data by email to: gerencia@ferpapunt.com or by postal mail to: Polígono Sui Caseta Blanca, 12194 Vall d\\\'Alba, Castellón.

In both cases, you must identify yourself with your full name and include a copy of your national ID or passport.

Here you can find the different templates to exercise your rights.

If you have given consent for a specific purpose, you have the right to withdraw that consent at any time, without affecting the lawfulness of the processing based on the consent prior to its withdrawal.

Additionally, if you believe there is a problem with how we are handling your data, you can file a complaint with the relevant data protection authority, which in Spain is the Spanish Data Protection Agency or Agencia Española de Protección de Datos.

4.3.- Use of Data

The data provided to the Service will be used to:

  • Handle your requests, with the legal basis being our legitimate interest in responding to and resolving our users’ inquiries.
  • Provide you with access to our services as a user, with the legal basis being our legitimate interest in offering and managing the service.
  • Publish your comments on the blog section of our website, with the legal basis being your consent.
  • Send you our latest news and updates via our newsletter, with the legal basis being your consent.

4.3.1.- In Emails and Contact Forms

The website uses SSL encryption to allow secure transmission of personal data through standard contact forms.

The personal data collected will be processed automatically and included in the relevant activity log files owned by the Service.

In this regard:

  • We will receive your IP, which will be used to verify the origin of the message to provide you with appropriate recommendations (e.g., presenting the information in the correct language) and to detect possible irregularities (e.g., possible cyberattack attempts against the Service), as well as data relating to your ISP.
  • You may also provide us with your data via telephone, email, and other communication means indicated.

4.3.2.- On Social Media

We have profiles on some of the main social networks, with the Service being responsible for the data processing related to content published on them (e.g., photos uploaded by the Service that include people’s faces).

These data will be processed as permitted by the social network for corporate profiles. Therefore, we may inform our followers, unless prohibited by law, through any means the social network allows about our activities or offers, as well as provide personalized customer service.

We will never extract data from social networks unless we obtain the user’s express and specific consent.

When, due to the nature of social networks, exercising your rights depends on modifying your profile, we will help and advise you to the best of our ability.

4.4.- Data Retention

Below is the retention period for data processed by the Service:

  • Disaggregated data will be kept with no deletion period.
  • Customer data will be kept for the minimum necessary period, and may be retained up to:
  • 5 years, under Article 1964 of the Civil Code (personal actions without a special term).
  • 6 years, under Article 30 of the Commercial Code (e.g., accounting books or invoices).
  • User data uploaded by the Service to social media profiles will be kept from the moment the user gives consent until it is withdrawn.
  • Data provided for the newsletter will be retained from the time the user consents until it is withdrawn.

5.- Service Providers and Others

There are third parties who manage part of the Service.

The Service requires them to comply with this Privacy Policy where applicable, and they must also have their own. However, the Service is not responsible for their compliance.

Under certain circumstances, the Service may share, use, retain, or disclose Personal Information with third parties in a non-aggregated form:

  • To provide the Service:

Service providers who perform functions on our behalf, including payment processing, analytics, or data hosting. These providers may collect and access the information necessary for them to perform their functions but are not allowed to share or use the information for any other purpose.

  • To cooperate with competent authorities:

If we believe it is reasonably necessary to comply with any law or legal process. In any case, we will only provide the required information.

If it is necessary to detect, prevent, or otherwise address and prosecute fraud, security, or technical issues related to the Service.

6.- Liability

To the fullest extent permitted by law, the Service is not responsible for: a) errors or omissions in content; b) the unavailability of the website; or c) the transmission of malicious programs in the content, despite having taken all reasonable technological measures to prevent it.

7.- Modifications

The Service reserves the right to make, without prior notice, any modifications it deems appropriate to the website, including changing, removing, or adding content and services, as well as how they are presented.

Moreover, these terms and conditions may be modified at any time. The changes will come into effect upon their publication.

8.- Cookies

See our Cookies Policy to learn how we use them.